We are a regional third party logistics company, which prides itself on getting the job done. We love to handle complex logistical problems. We specialize in handling grocery, consumer and industrial products.
Top 5 Reasons Why You Should Choose M&W:
- Customer Service
M&W lives and breathes customer service. The bottom line is we are in a service business which manages information flow to allow product to be delivered on time and damage free at a reasonable cost. At M&W, our Operations, Traffic and Information Technology Departments report to Customer Service where the CSR's call the shots instead of telling you "I'm sorry, we can't do that. " - Proactive Management
Excellent customer service is all about being pro-active to keep issues from occurring and then attacking the issues when they do arise. We are constantly reviewing our processes to improve them and achieve "perfection." We actually do provide expert knowledge on logistics rather than market logistical knowledge that doesn't exist. - Hands-on Management
M&W is managed by "hands-on" managers and all our employees are authorized to help the customer to their ability. The M&W way is to solve the customer's issues now! We take our jobs very seriously because we are involved in it so much. - Execution
Simple, but true - we do what we say we are going to do. In today's marketing fluff with the national logistics companies, their marketing materials claim to solve everything, even down to world hunger. But, after the "sale" they are gone. M&W provides sudden service constantly, day in and day out. How? It's simple - we have good people who are trained to ask "why?" and "is this the best way?" - Partnership
M&W is looking for businesses that want a true partnership. Someone who wants to solve issues, get the job done and loves logistics as much as we do.